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FAQs
Q. Who is my Coni-Seal Sales Representative?
A. The Rep Locater is available on the Online Resources Page.
Q. How can I obtain Product Photos, Interchanges and Part Number Applications?
A. Click on the Catalog Look-up link on the home page to access product interchanges, application info and product images.
Q. How can I obtain a Coni-Seal Catalog?
A. By Clicking on the Downloads link on the home page you can view and print a pdf version of all 4 of our catalogs: Hydraulics, Chassis, Brake Pads and Hubs.
Q. What are Coni-Seal’s Warranty and Stock Adjustment Return Procedures?
A. Hydraulics, Friction & Hub Products: Please refer to your Group Program for Return Allowance information. Stock Adjustment returns are required to be sent in by your Sales Representative.
Please fax any requests to our Customer Service Department at 732-636-7877 or e-mail us at custserv@coni-seal.com. Your request will be reviewed and you will receive a response within 24 hours. All returns are to be sent to the factory and must be accompanied by a Coni-Seal Authorization Number (RGA).
These returns are to be shipped to:
Coni-Seal, Inc.
1980 Swarthmore Avenue
Lakewood, NJ 08701
Chassis Products: No Returns
Q. Can Hydraulics, Chassis, Friction and Hub orders be combined to meet freight?
A. Yes, please check with your Group Headquarters for freight requirements.
Q. How do I receive an Order Confirmation?
A. Please mark on your order for “confirmation” and provide either a phone #, fax #, or email address. Orders will be confirmed within 24 hours. An “ESN” Electronic Shipping Notification system is currently under development. With your e-mail address in our system, you will automatically be notified of all product shipments.
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